Returns or Refunds
I do not accept any returns or refunds simply because once my stone is out of my sight, it could be replaced or damaged. These are high value items that I am not willing to take the risk for. An accidental drop or knock could also create fractures in gemstones that are more brittle, hence devaluing the gemstone.
If you are unsure, you could always make an appointment with me at my office to view the gemstone in real life before deciding to purchase. That would safeguard both of our interests better. Thank you for your kind understanding.